Privacy Policy for PsydKicks

Effective Date: 15th of July 2023

At PsydKicks, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website or engage with our online psychological services. By using our services, you agree to the practices described in this policy.

1. Information Collection and Use

1.1 Personal Information

We may collect personal information such as your name, email address, phone number, and other relevant details when you voluntarily provide them through our contact forms, registration forms, or during therapy sessions.

1.2 Session Data

During online sessions, we may collect data related to your use of our services. This may include chat logs, notes, and—in cases where explicit consent is given—call recordings and other session-related data.

1.3 Website Usage Data

Like many websites, we use cookies and similar technologies to collect information about your browsing behavior. This may include your IP address, browser type, device information, and usage patterns. We use this data to improve website functionality and user experience.

2. Use of Information

2.1 Service Delivery

We use the collected information to provide therapy services, respond to inquiries, schedule appointments, and personalize your experience.

2.2 Communication

We may use your contact information to send appointment reminders, service updates, and important communications related to your therapy sessions.

2.3 Website Optimization

Usage data helps us better understand how visitors interact with our site, enabling us to enhance its design, performance, and content.

2.4 Legal Compliance

We may use or disclose your information as required to comply with legal obligations, regulatory requirements, or court orders.

3. Information Sharing

3.1 Third-Party Service Providers

We may share your information with trusted third-party providers who help us operate our services—such as secure video conferencing platforms, scheduling tools, or payment processors. These parties are contractually bound to protect your data and comply with data protection laws.

3.2 Legal Requirements

We may disclose your information if necessary to comply with legal obligations or to protect the rights, safety, or property of PsydKicks, its clients, or others.

4. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and update your personal information. To review or amend your information, please contact us using the details provided below.

5.2 Communication Preferences

If you prefer not to receive marketing communications from us, you may unsubscribe using the link included in those emails.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us so we can remove it.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or our business practices. Please check this page regularly for the latest version.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at: sasha@psydkicks.com

Thank you for choosing PsydKicks. Your trust matters to us, and we’re committed to providing a safe, confidential space for your psychological care.